Kyora · A-Kyma

Privacy policy (GDPR)

Last updated: August 2026. Template — legal review recommended.

1. Controller

A-Kyma / Kyora (“we”) — privacy contact: privacy@a-kyma.com. Account deletion.

2. Data we process

3. Purposes and legal bases

Providing the service (contract), account security (legitimate interest / legal obligation), notifications (consent or legitimate interest as applicable), location (consent).

4. Security and encryption

Traffic uses HTTPS. Files are stored in a private Object Storage space (Hetzner, region nbg1) accessible only through the app after authentication.

The following are protected with end-to-end encryption (keys on family devices and a recovery code):

Without any device and without the recovery code, that content may be unrecoverable — by design.

Shared-contact phone numbers, emails and notes, member phone numbers, vehicle VINs, and location latitudes / longitudes are encrypted at rest with an application key.

For chat push notifications in “On” mode, the server may send ciphertext (plus non-sensitive metadata such as room name and first name) via OneSignal. Plaintext message text is never sent to OneSignal nor stored in clear on our servers for E2E chat: preview decryption happens only on your device (local family key). In “Digest” mode, only a vague alert without message content is sent.

Consumer-facing detail: product / store docs (ENCRYPTION). The short family invite code alone cannot read E2E content.

5. Processors

6. Retention

For the life of the account; location per chosen expiry; after account deletion, erasure or anonymisation within a reasonable time.

7. Your rights

Access, rectification, erasure, restriction, portability, objection — via the app (export / delete) or privacy contact. You may lodge a complaint with your supervisory authority.